Managing Conflict In Groups

http://en.wikipedia.org/wiki/Group_conflict
http://ianrpubs.unl.edu/live/g2115/build/g2115.pdf
http://www.umext.maine.edu/onlinepubs/PDFpubs/6106.pdf
http://www.teamtechnology.co.uk/soft-skills/project-management-training-part9.html